Samsung DIVE Cookie Policy
Updated on June 15th, 2026
This Cookie Policy describes the different types of cookies that may be used in connection with Samsung D2C Delivery & Installation Platform (“DIVE”), which is owned and controlled by Samsung Electronics Co., Ltd. (“Samsung Electronics”). This Cookie Policy also describes how you can manage cookies.
It’s important that you check back often for updates to the Policy as we may change it from time to time to reflect changes to our use of cookies. Please check the date at the top of this page to see when this Policy was last revised. Any changes to this Policy will become effective when we make the revised Policy available on our website.
Samsung Electronics has offices across Europe, so we can ensure that your request or query will be handled by the data protection team based in your region. If you have any questions, the easiest way to contact us is through our Privacy Support Page at
https://www.samsung.com/request-desk.
You can also contact us at:
European Data Protection Officer
Samsung Electronics (UK) Limited
Samsung House, 2000 Hillswood Drive, Chertsey, Surrey KT16 0RS, UK
Cookies
Cookies are small files that store information on your computer, TV, mobile phone, or other device. They enable the entity that put the cookie on your device to recognize you across different websites, services, devices, and/or browsing sessions.
We use the following types of cookies on this website:
Functionality Cookies: allow us to deliver a better user experience. For example, this type of cookie ensures that the information displayed on your next visit to our website will match up with your user preferences. This type of cookies is automatically disabled and can be configured to your particular preferences. We will use these type of cookies for a period of thirty (30) days.
| Cookie |
Domain |
Purpose |
| Remember my ID |
https://dive.ecom.samsung.com/eu/login.do |
Remember the User’s ID |
Other Local Storage
We, along with certain third parties, may use other kinds of local storage technologies, such as Local Shared Objects (also referred to as “Flash cookies”) and HTML5 local storage, in connection with our services. These technologies are similar to the cookies discussed above in that they are stored on your device and can be used to store certain information about your activities and preferences. However, these technologies may make use of different parts of your device from standard cookies, and so you might not be able to control them using standard browser tools and settings. For information about disabling or deleting information contained in Flash cookies, please
click here.
Managing Cookies and Other Technologies
You can change your cookie preferences at any time by adjusting the cookie settings through the Cookies Management Tool, which can be found here: Cookies Management Tool.
You can also update your browser settings at any time, if you want to remove or block cookies from your device (consult your browse'r's "help" menu to learn how to remove or block cookies). Samsung Electronics is not responsible for your browser settings. You can find good and simple instructions on how to manage cookies on the different types of web browsers at
http://www.allaboutcookies.org.
Please be aware that rejecting cookies may affect your ability to perform certain transactions on the website, and our ability to recognize your browser from one visit to the next.